WH Smith Online Bookshop, UK:

WHSmith Books • WHSmith Music • WHSmith DVD & Video • WHSmith Games • WHSmith Stationery • WHSmith Magazines • WHSmith Special Offers Help Pages - Telephone Ordering Service Opening hours: 9am - 5pm, seven days a week Telephone number: UK residents should use 01865 771772 International Customers should use +44 1865 771772 Information required from you: To reduce the time you have to spend on the phone, please have the following information to hand when you telephone us. Product Information: Title, Author and ISBN or catalogue number of the item(s) you would like to order Customer Details: E-mail address, postal address and postcode to which the receipt should be sent Payment Details: Details of how you wish to pay (We accept Visa, Mastercard, American Express, Switch and Delta cards only.) Delivery Details: Address and postcode to which your order should be delivered (if different from address above). NB: You will be given an order number and - if you haven't previously shopped with us - a password so that you can check the progress of your order. Please make a note of this number and keep it in a safe place as you will need to refer to it in any further communications about your order. >> Click here to view the form that will be filled in on your behalf. You can print and fill in the form yourself if you would like to keep your own record of the order. FAQs I don't have an e-mail address. Can I still place an order with you by telephone? We can still process an order for you if you do not have an e-mail address. You will need to provide us with your daytime and evening telephone numbers so that we can contact you regarding your order if necessary. Can I place an order by fax? Yes, you can. Just print off the form which you'll find here and fax it to 01865 771 766. How do I check on the progress of my order? You can check on the progress of your order through the order enquiry facility on our site. You will need to use the e-mail address and the password given to you when you placed the order. Alternatively, you can contact our Customer Service team. Please remember to quote the order number given to you. What information will you give me? At the time of placing your order, we will give you the following information Order number E-mail address (a "dummy" e-mail address will be generated for you if you don't already have a functioning e-mail address) Password (if you have not previously shopped with us) Individual item charges plus the total charges (including postage & packing) that apply to your order An indication of when you can expect your order to be delivered More information is available on our help pages All other terms of business apply. See help pages for more information. © 2003 WHSmith and its suppliers. All rights reserved. Disclaimer WHSmith.co.uk Welcome Books Music DVD & Video Games Adventures Stationery Magazines WHSmithnet In Welcome: Special Offers Coming Soon Double Clubcard Points Quick Search Saturday March 1, 2003 Title Author/artist Product type: All Products Books Music DVD & Video Games Stationery Magazines Advanced Search Page My WHS Shopping Basket Checkout Your Orders Your Details Site Map Need Help? Contact Us Our Other Sites Education Zone Internet Bookshop WH Smith PLC WHSmith France Graduate Training More Features Our Stores Become a Partner Suggestion Box Competitions Crosswords Press Releases