Chapters, Canada: Shop Online at Chapters (Canada) for Books, Video, DVD and More...

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Chapters Online Shopping, Canada - The Canadian Shopping Experience!

Chapters, Canada feature some of the best online Canadian shopping. From books and video, to DVD, great gifts and more. Chapters, Canada, also have stores in the following Canadian locations: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, Quebec and Saskatchewan. Chapters is the online Canadian bookstore, but check out their other online offerings too - you'll find the best price on many items! Prices in Canadian dollars.

CAFÉ ASSISTANT MANAGER MISSION To build the Indigo business and reputation in the café so that the café achieves its full sales, customer satisfaction and profit potential. To build and nurture the Indigo café consistent with Indigo's human resource principals and practices. To deliver the highest level of customer service - Our Indigo Service Guarantee. KEY PERFORMANCE MEASURES Café sales. Customer satisfaction rating with the café Indigo reputation in the trade area. Performance review rating KEY RESPONSIBILITIES Human Resource/Organization Development Provides Café staff/supervisors with a clear understanding of performance standards and Human Resource Policies & Practices within Indigo. Coaches and motivates all Café staff consistent with Indigo retail process performance standards and Human Resource Policies & Practices. Participates in the recruitment of Café staff. Manages the join-up and training of Café staff and ensures that a process is in place. Conducts performance reviews for Café staff consistent with Human Resource Policies & Practices. Supports all Café staff as required to ensure the quality of customer experience in the store. Uses corrective action to effectively maintain a fair work environment. Business Operations Works with the Café manager to ensure the effective scheduling of staff in the department consistent with both customer service requirements and efficient utilization of resources. Prepares food and beverage using pre-determined recipes. Operates cash register using existing pricing formulas. Follows cash-out procedures in a timely and discreet manner. Processes orders of incoming product and ensures proper storage/rotation requirements are satisfied. This activity may require lifting objects up to twenty-five pounds. Accurate understanding of budget objectives i.e.-top-line sales. Perpetually manages controllable costs (labour/cost of goods/supplies) Builds the spirit and energy in the team through coaching and communication. Ensures the "presentation" of the Indigo café is totally consistent with Indigo merchandising and physical presentation standards. Makes recommendations to appropriate individual on improvement/ change and customers' product requests to enhance café performance. Spends considerable time interacting with customers and selling consistent with the retail selling process to ensure that the Indigo Service Guarantee is consistently delivered. Ensures effective communication to Café staff/supervisors for all relevant information to conduct business. Ensures that the their team updates their knowledge on product, service, trends and Indigo through communication channels established. Directs the workflow and assignments within the department. GENERAL Makes suggestions and provides ideas for improvement related to any area of the business to the Café manager. KEY RELATIONSHIPS Reports to: the Café manager. Interfaces and builds relationships with all members of the store team, Director of café operations/Operations manager, Indigo café. Customers PERSON SPECIFICATIONS The person in this role should have university education, a career interest in the café environment, including at least 1 year of in-store managerial experience. The Assistant manager should have effective communication skills, a strong and natural service orientation and the ability to earn the confidence and support of others. In particular this role requires an individual with demonstrated, strong selling skills. Experience in people management preferred. Please send your resume and a cover letter stating the position you're interested in to the Operations Manager of the store of interest. Please see our Store Locations and Events section for contact information. Back the Main Careers Page Info Desk iREWARDS Program About Our Company Affiliate Opportunities Careers Contact Us Corporate Sales Gift Certificates Privacy Policy Shipping Rates Store Locations Wish List chapters.indigo.ca: home Shopping Bag | Account Centre | Wish List | Help iREWARDS Program | Corporate Sales | Store Locations All Products Books DVD Video Gifts Books Advanced Search Search Tips Browse Books Art and Architecture Audiobooks Biography & Memoir Business and Finance Children's Books Computers View all Categories Browse DVD Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories Browse Video Action & Adventure Comedies Dramas Foreign Films Horror & Suspense Kids & Family View all Categories

If you're looking for the best online Canadian shopping, then Chapters has to be the first stop...some would say the only stop! If you can't find what you're looking for at Chapters, Canada, then Amazon Canada will be sure to offer an enormous range of products - from Books and Video, to Music, a great selection of gifts and more. Your Amazon Canada shopping can be done in either French or English. Online Canadian shopping just became a whole lot easier!

About Amazon Canada		• Amazon.com • Amazon UK • Amazon France •
Amazon.ca (Amazon Canada), is a part of the global Amazon family of Web sites known for great selection and convenience, as well as unsurpassed customer service. Amazon.ca is no exception. Within Amazon Canada's virtual walls, you can choose from over a million French and English book, music, video, and DVD titles--all at everyday low prices. Amazon Canada works with Canadian publishers and distributors to ensure a rich offering of Canadian titles and content is available through Amazon.ca. Amazon.ca also provides a number of resources to help you make informed shopping decisions, including: hundreds of thousands of editorial reviews, in both French and English editorial features that highlight products of particular interest e-mail updates alerting you to titles you'll like instant recommendations of titles complementary to the title you're viewing Amazon Canada works with Canada Post to ensure that all orders are fulfilled and delivered to your door quickly and efficiently. Amazon.ca is the trading name of Amazon.com.ca, Inc., an affiliate of Amazon.com, Inc.

The Seattle Times, August 03, 2002: Toronto - Indigo Books & Music and a group representing Canada's independent booksellers said they will challenge in court a government decision letting Amazon.com set up a Canadian Web site. Indigo, Canada's largest book chain, and the Canadian Booksellers Association said Amazon.com has violated rules that bar non-Canadians from controlling bookstores. Seattle-based Amazon.com is paying Assured Logistics, a unit of government-owned Canada Post, to run a Toronto-area warehouse and deliver books, music and movies ordered through the month-old Canadian site, Amazon.ca. That way, Amazon doesn't operate a bookstore in Canada. "The Heritage Department has confirmed Amazon.ca is operating in accordance with Canadian laws," said company spokeswoman Kristin Schaefer.

eBay Canada, Auctions		• eBay US • eBay UK •

		eBay Canada is also a great place to go if you wish to shop Canadian. Categories include: Antiques, Art, Automotive, Books, Business & Industrial, Cameras & Photo, Clothing & Accessories, Coins, Collectables, Computer & Office, Consumer Electronics, Dolls & Bears, DVDs & Movies, ,Health & Beauty, Hobbies & Crafts, Home & Garden, Jewellery & Watches, Music, Musical Instruments, Networking & IT, Pottery & Glass, Real Estate, Sports, Stamps, Tickets, Travel, Toys, Video Games - and yes, lots more besides!

Of course, there are more things in life than Canadian online shopping malls and Canadian bookstores, so - when you have a minute to spare - check out our UK credit cards offers, diy.com or browse an encyclopedia or two at the World Book Reference store. For UK shopping, check out Shop-British - an excellent source for UK and even U.S. online shopping.

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